Exchange/Return Policy

• We offer both exchanges and refunds.
• You need to have your invoice # from your receipt to process your request.
• From outside Canada, declaration stickers (supplied by post office) must be marked "Returning Canadian Goods".
• All returns and exchanges must be shipped prepaid. Collect shipments will be refused.
• Before returning your item for exchange or refund, you must request a "Return Goods Authorization" (RGA). You can do this via email to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Your RGA form must include your invoice #, style #, and size of the item. A description of the reason for the return must be provided.
• All claims must be made within 30 days of purchase.
• Where returns are accepted for defect, Leather Cave will reship at no cost. Freight reimbursement for prepaid returns will be based on the least expensive method of shipment.
• Returned merchandise for refund must be in saleable condition, unworn and undamaged.
• You will be refunded the price of the item plus the applicable taxes. Refund excludes shipping fees.
• No returns are accepted without an RGA. The RGA number must be visible on the front of your returned package.

If you have any questions, please feel free to contact us by email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it